How do we get your information?
Most of personal information we process is provided to us directly by you for one of the following reasons:
You have made an enquiry to us, via email, our website, our social media profiles;
You wish to attend, or have attended, an event;
You subscribe to our e-newsletter;
You are representing your business or your employer in relation to the supply of our products.
We may also receive your personal information indirectly, in the following ways:
We are given your name and contact details by your employer in relation to a supplier enquiry or contract.
Our legal basis for processing your information
Making an enquiry
When you contact us to make an enquiry, we collect information, including your personal data, so that we can respond to it. The legal basis we rely on to process your personal data is Article 6(1)(b) of the GDPR where processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract.
Subscribing to our e-newsletter
We use your email addresses to send you our e-newsletter. Our purpose for collecting the information is so we can provide you with a service and let you know our latest news and upcoming events. The legal basis we rely on for processing your personal data is your consent under article 6(1)(a) of the GDPR.
Communicating with us as a business
We hold the names and contact details of individuals acting in their capacity as representatives of their business. The legal basis we rely on for processing your personal data is Article 6(1)(f) because the processing is within our legitimate interests as a business.
Attending an event
If you attend one of our events, you may be asked to provide your contact information including your business’ name. We use this information to facilitate the event and provide you with an acceptable service. We also need this information to respond to any queries you may have about the event. The legal basis we rely on for processing your personal data is your consent under article 6(1)(a) of the GDPR.
Under data protection law you have the right to:
ask us for copies of your personal information;
ask us to rectify incorrect or incomplete information;
ask us to delete your personal information, for example if you signed up to receive our e-newsletter and no longer wish to receive it.
How long we keep your information
We retain your information only as long is necessary to effect our business relationship.
Where you withdraw your consent to receive information from us, we will delete your information immediately.
Where we are dealing with an enquiry you’ve raised, we will delete your information 3 months after your last contact with us.
Where we have an ongoing business relationship for example through the supply of our products, we will retain your information for as long as this continues for the effective management of our contract and to meet our financial record obligations.
Sharing your information
We will not share your information with any third parties for the purposes of direct marketing.
Visitors to our website
Our website is built on a software platform called Squarespace. It is also hosted by them. You can read more about the way they ensure site users’ privacy is protected under EU Data Protection laws here:
When someone visits our website we use Google Analytics and Squarespace Analytics to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website. You can find out more about all of this here:
You are in control of cookies and so this article also describes how you can change your settings. You can also find out more about cookies on these two websites If you want further information about cookies on these two websites www.aboutcookies.org or www.allaboutcookies.org
Here are some quick links for you to find out how to manage cookies on popular browsers:
The purpose for implementing all of the above is to maintain and monitor the performance of our website and to constantly look to improve the site and the services it offers to our users. The legal basis we rely on to process your personal data is article 6(1)(f) of the GDPR, which allows us to process personal data when its necessary for the purposes of our legitimate interests.
Links to other websites
Where we provide links to websites of other businesses, this privacy notice does not cover how they process personal information. We encourage you to read the privacy notices on other websites you visit.
Your right to complain
We are committed to applying the highest possible standards when it comes to processing your personal information. If you have any queries, concerns or complaints, please contact us at firstname.lastname@example.org and we’ll respond.
If you remain dissatisfied, you should contact the organisation responsible for supervising data protection compliance in your country of residence.
Changes to this privacy notice
We keep our privacy notice under regular review to make sure it is up to date and accurate.